Terms & Conditions of Website Use

M/s S.R.Gopal Rao Opticians, a sole proprietorship firm certified by the Muncipal Authorities under Shop & Establishments Act (hereinafter referred to as ‘Firm’) has its registered office at No.84 N R Road, Bengaluru-560002. Karnataka-India. The Firm is an offline and online portal with physical store locations and e-commerce portal. The Firm has been licensed to utilise the following official platform owned by the Firm, https://www.srgopalrao.coand https://shop-srgopalrao.co, (hereinafter referred to as ‘Websites’) for its e-commerce activities. This Agreement for the Terms and Conditions of use of the Firm’s Website (hereinafter referred to as ‘Agreement’) describes certain terms and conditions to access and use the Website of the Firm by a visitor or a registered user and order products (hereinafter referred to as the “End User”, “You” or “Your”)

ACCEPTANCE OF TERMS OF USE

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING THIS WEBSITE YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS BELOW. THE FIRM RESERVES THE RIGHT TO ALTER, AMEND AND MODIFY THESE TERMS AND CONDITIONS AT ITS SOLE DISCRETION. ALL SUCH AMENDMENTS AND MODIFICATIONS WILL BE DULY NOTIFIED ON THIS WEBSITE. IF YOU ARE NOT AGREEABLE TO THE TERMS AND CONDITIONS WE REQUEST YOU NOT TO ACCESS THIS WEBSITE.

You expressly agree to be bound by this Agreement, irrespective of whether You are a registered member or a visitor, by using the information, tools, features and functionality located on this Website. As such, You agree to be bound by the terms and conditions detailed herein.

The said terms and conditions displayed are recommended to be saved for any future reference and for Your own records. Or You may even take a print out of the same.

The Firm expressly states that the Services provided or offered by this Website(s) and the Agreement which You are required to be bound by is meant only for individuals/entities who are permitted to enter into and be bound by a legal contract as per the prevalent laws. In the event, if You are not legally permitted to enter into a contract or are for some reason either due to Your age or any other reason not permitted to enter into an Agreement, then, You are not permitted to utilize the

Services provided by this Website or enter into this Agreement. In the alternative You could order Products under parental supervision.

Your acceptance of this Agreement and utilization of Services implies and You expressly and implicitly are of the legal contracting age or operating under parental supervision and nothing will invalidate this Agreement. The Firm has the right to bind You and your beneficiary to this Agreement.

In the event that You are representing certain individual/s, Firm/ies, third parties or any entities, in any capacity, then, You expressly confirm that You have the valid authority and the right to do so for and on behalf of them. By entering into this Agreement, You state that You have the right to bind such individual/s, Firm/ies, third parties or any entities to this Agreement.

The Services made available on or through this Website(s) has been made available to You for the specific purpose of enabling Users to purchase original merchandise such as contact lenses, solutions, cases and other eyewear accessories, sunglasses and spectacle frames/lenses collectively called "Products". It is intended to be providing You with professional advice and is a mere information and guidance system of information, products and services related to eyewear. By accessing, browsing and using this Website(s), You agree and acknowledge that You understand the information provided. This information will not apply if stated otherwise by your practitioner/doctor or if you have undergone any surgeries or if you are pregnant or have any medical conditions that prevents this information applying to you, and You agree to not rely solely on the information and materials contained in this Website(s) in such situations. You further agree that in all actual matters, You are ultimately responsible for determining Your specific requirements.

You are strictly prohibited from unauthorized use of our systems or this Website(s), including but not limited to unauthorized entry into our systems, misuse of passwords, or misuse of any information posted to this Website(s).

You acknowledge that the Firm may disclose and transfer any information that You provide through this Website(s) to (i) our affiliates or partners/vendors if needed, or (ii) if we are legally bound to disclose any information due to compulsions under law. You consent to the transmission, transfer or processing of such information to, or through, any country in the world, as we deem necessary or appropriate, and by using and providing information through this Website(s) You agree to such transfers.

You expressly agree and acknowledge that usage of the Website(s) may be monitored, tracked and recorded. As such, You expressly consent to such monitoring, tracking and recording.

You are responsible for being familiar with the current version of these Terms and Conditions posted on the Website(s) during each session. By the continued accessing of this Website(s) or the Services, You implicitly agree to be bound by the

revised terms and conditions. Any such revisions will be duly posted on this Website(s) and the Firm may, if it chooses, send you an e-mail.

DESCRIPTION OF SERVICE AND PRODUCTS

The Firm provides an opportunity for You to purchase Products of the best quality. Upon placing an order, the Firm shall ship the Product to You and You will be entitled to its payment.

All Products and information displayed on the Website(s) constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as detailed in this Agreement. The Firm may accept or reject Your offer in its sole discretion which cannot be contested by You.

The Firm, to the best of its knowledge, has displayed or attempts to display on the Website(s) as accurately as possible; colours of the Products that is displayed on the Website(s). However, the colours visible to You is solely dependent on Your monitor and your interface.Hence, no guarantee is provided by the Firm regarding Your visibility of the colours on the Website(s).

If a Product offered by the Website(s) is not as described, Your sole remedy is to return it in unused, unsoiled and resale condition.

The Firm offers a large selection of contact lenses, spectacles and sunglasses and related products, along with information which will guide You to make the Purchase.

YOUR OBLIGATION AND COVENATS TOWARDS THE PRODUCTS

In addition to Your other covenants in this Agreement, by ordering Product(s) on the Website(s) You acknowledge and agree that:

(a) You have a written a valid prescription from a doctor regarding your prescription glasses or lenses and the information supplied to the Firm will be accurate;

(b) You consent to the Firm contacting you or your doctor to verify the authenticity of the prescription if required;

(c) That any non-delivery or wrong delivery of the Products by the Firm due to error in the information provided by You, then, any re-delivery cost in addition to the initial cost will be billed to You;

(d) All information provided by You including your contact details, name and address, bank or credit card details are Yours and authentic and there is no misrepresentation or fraudulent act from Your end;

(e) That before placing an order You will check the Product description carefully. By placing an order for a Product You agree to be bound by the conditions of sale included in the item's description.

INFORMATION REQUIRED FROM YOU

Upon Your acceptance of agreeing to be a member and avail services from our Website, we would request You certain basic information for registration. Once You provide us with the details, we would request You for additional information in order to provide You with the services. However, we will not request You for any identity disclosure. All information provided form You will be treated as private and confidential. The same is more detailed under clause in Privacy Policy and Security below.

ORDER FOR AND SUPPLY OF PRODUCTS

(a) You will have to submit Your Order for the purchase of the Product as detailed under the Website or you can e-mail us at eyeshop@srgopalrao.com or contact us at 08047168060 or whatsapp us on 9606683683.

(b) Once the order is submitted it an express intention to purchase the Product and the same may not be cancelled except as provided hereunder.

(c) Based on the information provided by You and subject to the Firm’s verification of the same, the Orders will be accepted by the Firm for processing.

(d) All orders will be processed once the Firm receives the payment for the Product.

(e) You acknowledge that with respect to prescription eyewear the Firm reserves the right to verify the same with Your prescribing doctor as well as independent qualified optician. And the acceptance of the order by the Firm is subject to the same.

(f) All orders will be confirmed via e-mail.

(g) The Firm will use its best efforts to ensure that order placed by You is successfully processed subject to the availability of the Product(s). In the event the Product(s) is sold out or unavailable, the Firm will intimate You regarding the same and either refund Your money or provide you with an opportunity to purchase a different Product of the same value.

PRICING AND PAYMENT

The prices for Product(s) are described on the Website(s) and are incorporated into these terms by reference. All prices are in Indian rupees. The prices, products and services are subject to change at the Firm’s discretion.

All prices are inclusive of any tax that will be remitted to tax authorities.

All prices are exclusive of shipping charges and credit/debit/net banking charges. The Firm will choose to absorb these charges or apply them at the time of payment which will then be borne by You.

The Firm will use its best efforts to ensure that the accuracy of the prices and price related information stated on the Website(s). The Firm does not make any representation that the prices quoted on the Website will match the offers provided by others.

In the event of any inadvertent mistake by the Firm in quoting the price, the Firm will notify You of the error before Your payment is processed. You will then have the choice to either accept the correct price or to cancel Your Order.

The Firm accepts the following form of payments: a) Online payment via Credit Card, Debit Card and Net Banking b) Cash Deposit in our bank account c) UPI and wallet payments.

You agree, understand, confirm and state that the card details provided by You to transact on the Website will be correct, accurate and is owned by You. In the event You use the card belonging to any third party, then, You confirm that you have been authorized to or expressly permitted by such third party to use the card for making payments.

The Firm will not be liable for any credit card fraud.The liability for use of a card fraudulently will be on the User and the onus to 'prove otherwise' shall be exclusively on the User.

In addition to all other remedies available under law and equity and as detailed under this Agreement, the Firm reserves the right to recover the cost of Product/s, collection charges, attorney’s charges etc., from an User using the Website(s) fraudulently. Further, the Firm reserves the right to initiate legal proceedings against such persons for fraudulent use of the Website and any other unlawful acts or acts or omissions in breach of these terms and conditions.

Note -

Our payment service provider’s risk department might ask for certain documentation like Photo Id proof , address proof, card statement etc for verification of some

transactions. In such cases order will be processed once the customer provides the necessary documentation and is verified and approved

LINKS TO THIRD PARTY SITES

As part of availing the Services, You as a member will provide us Your personal information either to retrieve or collect data or information from third party websites. Such third party websites may be maintained by such financial institutions with whom You have an account, bank with or have created certain liabilities. The Firm does not and cannot assume any responsibility or accuracy for such information or data maintained by such third party either in terms of updation, accuracy, deletion, non-delivery or failure to store data, communications, etc.

The Website(s) may provide, or third parties may provide, or the Website(s) may contain links to other World Wide Web sites or resources. The responsibility for the operation and content of those websites shall rest solely with the organization identified as controlling the third party website and will be governed by separate terms and conditions. Links are provided for convenience and inclusion of any link does not imply endorsement in any way of the site to which it links.

Because the Firm has no control over such sites and resources, You acknowledge and agree that the Firm is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources.

You further acknowledge and agree that the Firm shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

REGISTRATION AND USE

You agree and understand that You are responsible for maintaining the confidentiality of all information provided to the Firm while registering Yourself, which includes Your login ID, e-mail address and the passwords for the same. You are fully responsible for all activities that occur under Your e-mail address password or account and You shall ensure that You exit from Your account at the end of each session.

The Firm will send all correspondences, notices and any other communication to the e-mail address furnished by You. In case of any change in the said e-mail address, it is Your duty to update or change the same.

The Firm shall maintain utmost secrecy and use all the security measures to ensure that the information is not misused by any third party.

In the event of Your becoming aware of any unauthorized or misuse of the information provided by You to the Firm, You are requested to forthwith contact the Firm at M/s S.R.Gopal Rao Opticians, No.84 N.R.Road, Bengaluru-560002, Karnataka, India or email us on eyeshop@srgopalrao.com. The Firm cannot and will not be liable for any loss or damage arising from Your failure to comply with this Section.

LEGAL USES

Further, You agree and understand that Your right to access and use the Services offered on this Website is personal to You and is not transferable by You to any other person or entity.

You understand that You are authorized to access and use the services only for legal and lawful purposes.

You further undertake and state that by using the services You are in no way impersonating or misrepresenting any person or entity. All services availed are for Yourself only. In the event You are representing individual/s, Firm/ies, third parties or any entities, You undertake and state that You are authorized to represent such individual/s, Firm/ies, third parties or any entities. You shall be solely responsible for the consequences arising out of such acts and the Firm shall not be held responsible or liable in anyway to any person or entity.

Any changes in Your registration information must be duly updated by You.

Your access and use of this Website(s) may be interrupted from time to time for any of the several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance or repair of the Website(s) or other actions that the Website(s), in its sole discretion, may elect to take. We at the Firm utilize our best efforts to provide the Services without any interruptions or hindrance, however, we do not warrant that the function, operation, security or accessibility of the Website(s) will be uninterrupted or error-free, that defects will be corrected, or that this Website(s) or the server that makes it available will be free of viruses or other harmful elements. As a user of the Website(s), You agree that Your access will be subject to these terms and conditions and that access is undertaken at Your own risk. We shall not be liable for damages of any kind related to Your use of or inability to access the Website(s).

STORAGE, DELETION OR TRANSPORT OF DATA

The Firm states that the data provided by You shall belong solely and exclusively to You. As such, You are permitted to remove or delete the data, so provided, either in full or any portion, at any point in time as You desire. The Firm requests You to notify the Firm of such removal or deletion.

In the event, You desire the Firm to remove or delete all or any portion of the data belonging to You, then, the same needs to be provided in writing to the Firm. Upon receipt of such a written request, the Firm will do the needful and notify You of the same.

In this regard, the Firm warrants that it cannot access such deleted material at any point in time. Any contact, information or access that the Firm had towards such data or material or accounts will cease forthwith. However, certain portions of Your data, which the Firm had maintained on its servers may remain either in backups or in transaction logs. These are maintained only for the specific purpose of backup or to provide Services to You in the event of any malfunction or damage to our server in order to ensure continuity of our service without disruption.

COMMUNICATION

The Firm may send You communication, notices or alerts from time to time. These alerts and communication will be sent automatically by the Firm to You. Please be informed that you have agreed to receive any type of communication including but not limited to emails, SMS, phone calls from us that is transactional, promotional & informational in nature. In case You have suppressed the receipt or disabled or marked alerts or communication in general to be junked, the Firm recommends you to revise the same and activate the receipt of alerts to Your proper destination. As such any communication from our end will be related to the Services and offers only.

Changes to Your email address will apply to all of Your alerts.

Any e-mail which is sent by the Firm or through the Website(s) mentioned above, its contents and attachments, if any, are intended solely for the attention of the addressee/s and may also be a privilege. If You are not the addressee You may not copy, forward, disclose any part of any message received or its attachments and if You receive a message in error, please delete the said message from Your system and notify us immediately.

You agree and acknowledge that internet communications cannot be guaranteed to be secure or error free. Any information sent via internet could be intercepted, corrupted, lost or contain viruses. The Firm and the Website(s) therefore does not

accept responsibility for any errors or omissions in messages received by You which may arise as a result of internet transmission.

RIGHTS GRANTED BY YOU

As the provision of Services includes You providing us with information, data, passwords, usernames, personal identification numbers and other materials and contents, suggestions, ideas, feedback, etc., You are hereby expressly granting us the license and right to utilize the same for and on Your behalf in order to provide the Services.

The Firm may or will use such information with the sole purpose for providing You the required Services and information not for any other purpose. As such, You hereby warrant and represent that You are duly authorized to submit or represent the third party on behalf of whom You are providing these information to the Firm. Further, You acknowledge and agree that these materials, suggestions, feedback and information can be utilized without any obligation or restriction on the Firm in terms of payment of fee or any other limitations for marketing, promoting, advertising or other purposes.

By using the Service, You expressly authorize the Firm to access Your accounts maintained by identified third parties, on Your behalf as Your agent. When You use the specified feature of another additional account of the Service, You will be directly connected to the website for the third party You have identified. The Firm will submit information including usernames and passwords that You provide to log you into the site. You hereby authorize and permit the Firm to use information submitted by You to the Service (such as account passwords and users names) to accomplish the foregoing and to configure the Service so that it is compatible with the third party sites for which You submit Your information.

YOUR POSTINGS ON WEBSITE(S)

We, as part of our Service, encourage and permit You to post Your messages or content on any publicly available forums, blogs and other locations on the Website(s).

By using or posting messages or data or any other information on such forums, blogs and other public locations, You expressly agree that You and only You, are responsible for all the matters contained in such content. You further, represent and warrant to us that You have all the necessary rights to post such messages or information or content and grant us a perpetual, worldwide, royalty free, non-exclusive, transferable and sub licensable right to use, reproduce, distribute,

display, modify, amend, perform, etc of such content or information to promote, modify or redistribute this Website(s), including preparation of any derivative works thereof, in any form and through any medium without any restrictions thereof. You expressly agree that all the rights granted under this paragraph will also be available to each and every user of this Website.

Further, if You intend to use a forum, a blog or any other feature available on this Website(s), then, You should make an independent and informed choice about submitting Your personal identifiable information. All personally identifiable information submitting on such forums, blogs or community features can be read, collected or used by any third party. There is a danger of such information being misused or misappropriated. We do not have control over such actions and we are not responsible or liable for the personally identifiable information that You as a user have chosen to submit on a public platform.

In case of any violation of this condition, then, the Firm reserves the right to forthwith stop your participation on such public forums.

INTELLECTUAL PROPERTY

You acknowledge and agree that this Website(s) and any necessary software used in connection with the Website(s) contain proprietary and confidential information that is protected by applicable intellectual property and other laws. You further acknowledge and agree that any content or software on this Website(s), including its “look and feel” (e.g., text, graphics, images, logos and button icons), photographs, editorial content, notices, software (including html-based computer programs) and other material is protected by national and international laws relating to copyrights, trademarks, service marks, patents or other proprietary rights. Except as expressly authorized by the Firm You agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on this Website, the Services offered thereto or any software thereto, in whole or in part.

You acknowledge that the entire Website(s) and its contents including the software is owned or duly licensed to the Firm and are protected by the Copyright laws in India and under international treaty provisions. All trademarks, service marks, and logos used and displayed on this Website(s) are registered to and/or owned by their respective owners. Nothing on this Firm Website(s) should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the trademarks, service marks and logos displayed on the Website(s), without the prior written consent and permission of the Firm or the respective owners.

You may download or print a copy of information provided on this Website(s) for Your personal, internal and non-commercial use only. Any distribution, reprint or

electronic reproduction of any content from this Website(s) in whole or in part for any other purpose is expressly and explicitly prohibited without our prior written consent.

PROHIBITED ACTIVITIES

You agree NOT to do to the following:

  • Impersonate any person or entity, including, but not limited to, officials, directors, employees, agents, authorized representatives, forum leaders, guides or hosts, or falsely state or otherwise misrepresent any information or accounts;
  • Forge headers or otherwise manipulate identifiers in order to disguise the origin of any content or material transmitted or provided through the Site;
  • Collect or store personal data about other users;
  • Interfere with or disrupt the Website(s) or servers or networks connected to the Website(s), or disobey any requirements, procedures, policies or regulations of networks connected to the Website(s);
  • Intentionally or unintentionally violate any applicable local, state, national or international law when using the Website(s);
  • Upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment when using the Website(s);
  • Upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation, except in those specific areas that may be designated for such purpose of posting such mails or messages by the Firm;
  • Use any robot, spider, scraper, deep link or other similar automated data gathering or extraction tools, program, algorithm or methodology to access, acquire, copy or monitor this Website(s), either in whole or part;
  • Use or attempt to use any engine, software, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Website(s), other than the search engines and search agents available through the Service and other than generally available third-party web browsers (such as Microsoft Explorer);
  • Attempt to decipher, decompile, disassemble, or reverse-engineer any of the software comprising or in any way making up a part of this Website(s) or the Service.
  • Post or transmit any message, data, image or program that would violate the property rights of others, including unauthorized copyrighted text, images or programs, trade secrets or other confidential proprietary information, and trademarks or service marks used in an infringing fashion.

You may not interfere with other Users’ use of the Service, including, without limitation, disrupting the normal flow of dialogue in an interactive area of this Website, deleting or revising any content posted by another person or entity, or taking any action that imposes a disproportionate burden on the Service infrastructure or that negatively affects the availability of the Service to others.

You agree that any employment or other relationship You form or attempt to form with an employer, employee, or contractor whom You contact through areas of this Website that may be designated for that purpose is between You and that employer, employee, or contractor alone, and not with us.

SECURITY OF INFORMATION

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software during the part where you enter your credit card or net banking details, which encrypts information You input. We constantly re-evaluate our privacy and security policies and adapt them as necessary to deal with new challenges. We do not and will not sell or rent Your personal information to anyone, for any reason, at any time, unless it is in (i) in response to a valid legal request by a law enforcement officer or government agency or (ii) where You have given Your consent i.e. when we process your order, or (iii) utilize the same for some statistical or other representation without disclosing personal data.

The information collected from You will be stored on the Firm’s secured server and systems. The Firm maintains secure and reasonable security practices and procedures which are proprietary and unique to the Firm (“Security Practice”). Such Security Practice involves measures such as but not limited to password protection, limitation of access to specified personnel on a need to know basis, and security measures including encryption if required and other physical security measures to guard against unauthorized access to the server and systems and information residing on such server and systems. The Firm’s Security Practice protects against unauthorized access to, or unauthorized alteration, disclosure or destruction of the information. The Firm’s Security Practice contains managerial, technical, operational and physical security control measures which are commensurate with the information assets being protected and with the nature of business. You acknowledge and agree that the Security Practice and procedures as mentioned above are reasonable and are designed to protect the information provided by You.

We only reveal those numbers of Your account as required to enable us to access and provide You the required services relating to Your accounts.

We make every effort to allow You to retain the anonymity of Your personal identity and You are free to choose a Login ID email address and password that keeps Your personal identity anonymous. Access to Your Registration Information and Your personal financial data is strictly restricted to those of our Firm employees and contractors, strictly on a need to know basis, in order to operate, develop or improve the Service. These employees or contractors may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

With the exception of a Login ID in the form of an email address, which may be provided on an anonymous basis, and Your Third Party Account Information, which is required for providing the services, the Firm does not require any information from You that might constitute personally identifiable information.

It is important for You to protect against unauthorized access to Your password and to Your computer. Be sure to sign off when finished using a shared computer.

As described in this Agreement and with Your consent, the Firm will from time to time connect electronically to Your online bank, credit card and other online financial accounts to process Your Order.

Firm will also use other third parties like courier companies to deliver products that you order on our website, to your delivery address.

Conditions of Use, Notices, and Revisions

If You choose to visit this Website(s), Your visit and any dispute over privacy is subject to this Agreement, including limitations on damages, arbitration of disputes, and application of the law of the Republic of India. If You have any concern about privacy at this Website(s), please send us a thorough description to M/s S.R.Gopal Rao Opticians No.84 N.R.Road, Bengaluru-560002. Karnataka,India or email us on eyeshop@srgopalrao.comand we will try to resolve it. Our business changes constantly. This Notice and the Terms of Membership will change also, and use of information that we gather now is subject to the Privacy Policy in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless You have instructed us not to, but You should check our Website(s) frequently to see recent changes.

LIMITATION OF LIABILITY

THE FIRM SHALL IN NO EVENT BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY THIRD PARTY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, LIQUIDATED OR PUNITIVE DAMAGES,

INCLUDING BUT NOT LIMITED TO LOSS OF PROFIT, REVENUE OR BUSINESS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR INFORMATION, OR LOSS OF SAVINGS, OR ANY OTHER DAMAGES ARISING - IN ANY WAY, SHAPE OR FORM - OUT OF THE AVAILABILITY, USE, RELIANCE ON, OR INABILITY TO UTILIZE THE SERVICE ARISING IN WHOLE OR IN PART FROM YOUR ACCESS TO THIS WEBSITE, YOUR USE OF THE SERVICE, YOUR PURCHASE OF PRODUCTS THROUGH THE WEBSITE(S) OR THIS AGREEMENT, EVEN IF THE FIRM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

INDEMNITY BY YOU

You shall defend, indemnify and hold harmless the Firm and its owner and employees, from and against all loss, damages, claims and expenses, including but not limited to attorneys fees, in whole or in part arising out of or attributable to any breach of this Agreement by You, any misrepresentation or misuse of the Service offered to You or any negligent or unreasonable or inappropriate use of the Website(s) or the Services.

TERMINATION

This Agreement to be applicable and shall be binding on the parties, i.e., You and the Firm, unless terminated as specified below:

By You, by providing a written notice of at least 3 (three ) business days; closure of Your account by the Firm or You for any reason immediately;

The Firm may terminate this Agreement and close Your account if it comes to the knowledge of the Firm that You have breached any of these terms and conditions, whether intentionally or by implication;

The Firm may terminate the Agreement, if it is so required to be one by an express direction of law

All termination notices have to be forwarded to M/s S.R.Gopal Rao Opticians No.84 N.R.Road, Bengaluru-560002. Karnataka,India or by sending an email to eyeshop@srgopalrao.com

The Firm hereby expressly states that this Service (including, without limitation, the underlying network, system, software, servers, various directories and listings, various message and news and bulletin boards, blogs, tools, information and databases) is intended for End Users who are legally permitted to enter into a

contract. This Service is not intended for the use of minors or people who are not permitted to enter into a valid and binding contract. In the event if it comes to the attention of the Firm, from authentic and valid resources, that a particular End User does not meet this criteria, then, the Firm will forthwith close the account of the said End User and will delete all information and content which is relating to that End User without any obligation or liability towards such End User from the Firm’s records.

JURISDICTION

The Firm controls and operates this Website(s) from its registered office in Bengaluru, India. If You use this Website from other locations, You are responsible for compliance with applicable local laws. This Agreement shall be treated as though it were executed and performed in Bengaluru, India and shall be governed by and construed in accordance with the local domestic laws of India (without regard to conflict of law principles). All legal proceedings arising out of or in connection with this Agreement shall be brought solely in Bengaluru, India. All disputes that may arise shall be resolved in accordance with rules specified under the Indian Arbitration and Conciliation Act, 1996 and the venue for arbitration shall be Bengaluru. The courts in Bengaluru shall have the sole jurisdiction regarding the subject matter of this Agreement.

MISCELLANEOUS

The language in this Agreement shall be interpreted as to its fair meaning and not strictly for or against either party.

Should any part of this Agreement be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect without being impaired or invalidated in any way.

To the extent that anything in or associated with the Website(s) is in conflict or inconsistent with this Agreement, this Agreement shall take precedence.

Failure of the Firm to enforce any provision of this Agreement shall not be deemed a waiver of such provision nor of the right to enforce such provision.

This Agreement may only be amended by either the same electronic means as were used to enter into this Agreement or in a writing that specifically refers to this Agreement, executed by both parties hereto.

Pricing/Typographical error

Pricing on the product is as it shows, however, due to any technical issue, typographical error or product information received from our suppliers' prices of the product may vary. At S.R.Gopal Rao Opticians we are very accurate, however, if you come across any difference in pricing on the Website(s) pre and post orders, we request you to contact us within 48 (Forthy Eight) hours of placing your order, we shall rectify the same. This has been our primary business for the last 80+ years, thus validating our expertise and knowledge in the industry. If we have through oversight incorrectly represented information, please write to us at eyeshop@srgopalrao.com.